Our Rug Cleaning Process Explained

The rug cleaning procedures used at Platinum Restoration Service are designed to separate dirt, grime, soil, and particulate matter from your rug’s fibers and remove these invaders for good. We use a well-documented, industry-recognized step-by-step process to achieve this goal. Our rug cleaning specialists strictly adhere to the following rug cleaning protocol: We cover a 50-mile radius of Menomonee Falls, WI. This coverage goes as far north as New Holstein, WI, as far south as Lake Geneva, WI and as far west as Lake Mills, WI. Whether you are located in Milwaukee County or in other areas like Waukesha, Racine, Washington County or Ozaukee County, you can count on us for a great service in Wisconsin.

  • Preliminary Inspection – Our preliminary inspection helps us determine how heavily soiled your rug is, whether any stains are present, and what other specific factors will need to be addressed during your rug cleaning.
  • Deep Dusting – We then give your area rug a deep dusting, using our automated dusting equipment to loosen and remove the ground-in dirt and other solid debris that has built up over time.
  • Pre-Treatment & Pre-Cleaning – Our next step is to pre-treat your rug with a specialized spot-erasing treatment that thoroughly preps the rug’s fibers for stain removal during cleaning. At the same time, we pre-clean areas that are more heavily soiled due to their location in higher-traffic areas.
  • Rug Cleaning & Agitation – This step involves using a combination of hot water and cleaning solution to dissolve soil and loosen grime, separating them from the rug’s fibers through agitation to prepare them for removal.
  • Water & Soil Extraction – Next, we use a powerful extractor to suction out the water, soil, and cleaning solution from your rug. Our process allows us to clean both sides of your rug to ensure that it’s clean clear through. This process removes most of the water, so your rug dries more quickly.
  • Careful Grooming – We then use specialized grooming tools to restore the natural look of your rug’s nap to be sure it dries looking its best.
  • Climate-Controlled Drying – Our thoroughly modern, climate-controlled drying chamber completes the job, evaporating the remainder of the moisture from your rug and finishing the drying process in less than one day.
  • Final Inspection & Delivery – At this point, your area rug is once again inspected to ensure that the cleaning quality yielded by our process meets our stringent standards. Once we are satisfied that your rug meets these standards, we roll, wrap, and prepare to deliver your bright, clean rug to your home.

Our State-of-the-Art Professional Rug Cleaning Facility

We’ve provided a modern, state-of-the-art rug cleaning facility, which is fully equipped to handle every step of the rug cleaning process. Our cleaning facility is fully equipped with all the latest state-of-the-art equipment and supplies needed to give your area rugs the deep but
careful cleansing they require for renewed color and vibrancy.

What You Can Expect During Your Rug Cleaning Service Appointment

When you set up your appointment with our area rug cleaning specialists, our experts will come to your home promptly at the agreed-upon time, assess your job, and discuss the details with you. With your permission, they will then prepare your rug to be transported to our state-of-the-art rug cleaning facility, where it will be run through our multi-step preparatory, cleaning, grooming, and drying process, before being transported back to your home, safe and sound. At that time, our technician will reinstall your rug and allow you to thoroughly inspect it to be sure you have no questions or concerns about the work we’ve done.

Our primary goal is your complete satisfaction. Our cleaning specialists will always take special care of your antique, handmade, specialty, or otherwise delicate area rugs. Call today and let our experts make your area rugs look brand new!

Call us at 262-228-6166 or Email us Today!